Frequency
Ask Questions (FAQ)?
1. I
have "Cool Wallpaper Software" installed, But when I
click on a photo to download, it still tells me that I
need it installed?
This
usually means that your browser does not have cookie
enabled. Please
click
here and if it says that cookie has
been set then try downloading a photo it should work
fine now.
2. How
do I register to get a "Login" and "Password" to get
full features and access to members area in
CoolWallpaper.com ?
Please
Sign up at
http://coolwallpaper.com/full/
3. I
purchase the full version of the software and I have
lose my password. How do I retrieve it ?
Please
enter your email at
http://www.coolwallpaper.com/scripts/admin/remember.html
and your password will be email to you.
4. I
have purchased the full version but it seems that I am
still only getting the trial version features only ?
Download
and install the full version at
http://coolwallpaper.com/full/cws_full.exe
On the installation screen you will be asked to
enter
your "Email" and "Password" that you
received when you made the purchase.
5.
What's the benefits of getting the full membership
version?
CLICK HERE
to see a comparisons of all the features between the
free limited trail version and the full version.
6. How
do I delete photos in the "Photo Browser"?
Just right
click on the photo and then select delete.
7. How
do I move photos from one folder to another in the
"Photo Browser"?
Just move
your mouse over the photo and then "Drag and drop" the
photo to any folder on the left menu.
8. How
do I uninstall "Cool Wallpaper Software"?
An
uninstaller is included in the folder when you
originally install "Cool Wallpaper Manager". And also
in your "Start>>Programs>>CoolWallpaper" menu.
9. I
downloaded one of the HTML wallpapers, but now I want
it gone. How do I get rid of it?
You can
delete the HTML wallpaper by going to the "web"
section of your "desktop properties" by right clicking
on your desktop screen. Or just move your mouse over
the top of the screen and the close window menu will
appear for it.
For feedbacks and user support.
CLICK HERE